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Tag Archives: unified communication

When the Internet of Communications (IoC) meets the Internet of Things (IoT)

October 12, 2015 ai architecture artificial intelligence Connectivity devices digital identity hardware innovation internet of things iot marketplace platforms protocol robots smart things telecoms ucaas unified communication unified messaging wearables 12 Comments

The Future Of Inbox Management

October 3, 2013 activity stream asynchronous BBS beta access Bulletin Board System chat collaboration communication overload Connectivity email Email client email overload fax FIDO-NET inbox inbox app inbox desktop inbox management inbox platform inbox saas Inbox Zero information management Information overload Knowledge Management launch mentions multitasking overload process real-time replacing email Short Message Service sms Social media structured data synchronous texting uc unification unified unified communication unified inbox unified messaging unstructured data voicemail Work–life balance workflow 30 Comments

Boosting your ROI – Discovering New Revenue Streams for Telco’s

June 20, 2013 cloud CommunicAsia contact centre crm crowd sourcing Customer experience enterprise mobile saas scrm sms social social collaboration telco uc unified communication voice 1 Comment

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  • We’ve Got It Backwards: The Future Needs To Be More Human (And Less Machine)
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